Sytiamo Technology Ltd engages SOL to manage its Agent Field Officers
Sytiamo Technology Limited has engaged Strategic Outsourcing Limited to recruit and manage its Agent Field Officers. SOL's role will be personnel recruitment, placement, employment contract management, and payroll administration, amongst others. The arrangement puts Sytiamo Technology Limited off the burden of personnel services and will enable it to focus more on its service delivery throughout the country.
Sytiamo Technology Limited, incorporated in 2015, is an enabler for payment and lending in the financial inclusion ecosystem with the primary business focus of micro-lending to market women. The Company has lent to more than 1500 market women, to start or grow their businesses, in more than 35 markets in major cities.
One of the major challenges faced by Financial Technologies Servicing Companies is how to balance human and technology. Despite the newer, faster and automated services that technology provides, many customers still want to interact with a human when handling their finances. The Agent Field Officers deployed by SOL will assist with the loan disbursement and undertake collections.
Sytiamo Technology Limited's decision was based on the success of the pilot scheme, which lasted six months. At the signing ceremony held at The Godwin Adebayo Centrum, Lekki, SOL Head Office, Sytiamo Technology Limited founders, Mr Micheal Ogbaa and Mrs Sylvia Ntia observed that the personnel outsourcing services of SOL had enabled them to focus on growing the business in the pilot phase.
Dr Olufemi Ogunlowo, the GMD of SOL noted that the services of SOL would enable management of Sytiamo focus attention on the core activities of the business, transfer the burden of managing employment contracts and retain the benefits of employment services, limit exposure to employment-related statutory and regulatory risks, translate personnel cost to productivity and control hiring costs.