A personal assistant, or personal aid, is someone who assists in daily business and personal tasks.
A Personal Assistant might hold a lofty position in a business also, but it implies that he or she works one-on-one with the boss, and is essentially out of the "pecking-order". It may be an executive job of great responsibility ...or it may be somebody that just goes for coffee, photocopies papers and picks up the boss' dry cleaning!
This is why there should be a written job description to elaborate on any job title. You can be someone with a menial title, but some real responsibility and power; or, you can be someone who has a very imposing title, but no real power or important duties whatsoever.
Personal Assistants are now key players in all major corporations globally. The role of a business PA has developed enormous responsibility. In most cases, individual PAs are now seen to have managerial or executive status over other employees in the office. With this seniority comes responsibility, and PAs are increasingly operating in direct support of their bosses' operation of his/her duties. The primary duty remains the management of their bosses' time by scheduling appointments, management of conferences and travel arrangements, as well as co-ordination of all demands to achieve the maximum effectiveness of the PA's day. Routine duties remain, but senior PAs often have a junior to screen incoming calls, check emails, review documentation, send mail, do basic research, schedule reservations, and book travel and meetings.
Business PA job duties can range from important tasks such as attending management meetings, briefing juniors, and giving executive opinions, to contract negotiations, project management, staff management and training, and HR issues. Duties may also include lesser but equally essential daily tasks, such as shopping and collecting personal items such as dry cleaning.
To do these jobs well, we help you apply excellent organizational skills, tact, diplomacy, effective communication skills, as well as maintain confidentiality in sensitive matters and display excellent judgments.
A certain amount of project management is commonly required of an executive assistant, as well as the ability to accept the delegation of less consequential executive tasks.
Working as an Executive Assistant in not an easy job, it takes more than basic administrative skills and duties. An Executive Assistant is also a counselor, organizer, glue and the back-up brain to the executive. Hence SOL is a place to look up to if you need an employee with a wide degree of creativity and latitude for this position.